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Frequently Asked Questions

General Questions


 

General Questions

How do I login to my member profile?

There is a Member Login button in the upper right corner of every TIDA webpage. Click here to login.
If you have never received your login credentials, please contact TIDA headquarters via email at [email protected].
If your company is a member, and you do not have login credentials, please contact TIDA headquarters via email at [email protected].

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My username and password is not working. How do I reset my password?

If you have not received email instructions after clicking "Forgot your password", please check your spam/junk folder in your email. If you still haven't received the email, please contact TIDA headquarters via email at [email protected].

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I'm a member. Why do I not see member pricing?

Discounted member pricing is available for all active TIDA members. Please make sure that you are logged in to your active membership profile to secure member rates.

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My profile has incorrect information. How can I update my profile?

TIDA members may edit information on their profiles, including email, phone number, and address, by visiting My Profile, and clicking the "Edit" button.

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Does a membership include multiple user profiles?

This depends on what type of TIDA membership you have!  Industry Corporate Membership allows for 5 or more members. Click here to verify the membership type you have. Please have any employees contact TIDA headquarters via email at [email protected]. Login credentials for their individual profile will be provided.

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I need to pay an invoice, where can I find it?

Go to Member Login and login. Then go to the invoices tab under the “My Profile tab to view your invoice. If you do not see your invoice, contact TIDA Headquarters via email at [email protected].

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How can I renew my membership online?

Renew online using the button below. If you are a Key Contact for your company, you are able to renew on behalf of your company using this same form. TIDA's membership year runs January 1 - December 31.

Renew Your TIDA Membership Online

If you receive an error, it may be one of the following reasons:

  1. You are already renewed. Check your membership status by visiting your profile.
  2. You are not a Key Contact for your company's membership. Contact your company's membership administration.
  3. You are not within the renewal period. If you've lapsed for more than a year, TIDA can assist with getting your membership reinstated. Contact us at [email protected].

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How can I find a company that can provide me services?

TIDA provides a list of our members in the TIDA Public Directory.  Using our Member Search feature, you can simply enter your Zip code into the Proximity search and find the point of contact for companies in your area.

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Can I join TIDA if I am not in the US?

Yes, membership is open to any company outside of the US as long as you fit in one of the membership categories.

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What are the upcoming TIDA events?

TIDA hosts many in-person events and online webinars throughout the year. To view out in-person events, click here. To view the webinars, click here.

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Contact Us

Trucking Industry Defense Association (TIDA)
3601 East Joppa Road
Baltimore, Maryland 21234
Email: [email protected] | Phone: 410-931-8100 / Toll Free (866) 856-7960

Hours of Operation
Monday through Friday
8:00 am - 4:30 pm ET
Saturday & Sunday: Closed

TIDA will also be closed on the following holidays throughout the year:

Martin Luther King, Jr. Day Easter Monday Memorial Day
Juneteenth Independence Day Labor Day
Veteran's Day Thanksgiving Day Thanksgiving Friday
Christmas    

 

 

 

 

 

Still Have Questions?

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